PMG privacy policy

PMG is committed to protecting its privacy policy and takes its responsibility regarding the security of user information very seriously. PMG knows that you care how information about you is used and shared, and we will be clear and transparent about the information we are collecting and what we will do with that information and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Private.com, Privateclassics.com and PrivateCastings.com, you are accepting the practices described in this privacy policy. Before we get started please read the following important notice:

Agreement to view adult material

The Site is designed and intended SOLELY for ADULTS - people who are at least 18 years old (21 in AL, MS, NE, and WY)-- who are interested in and wish to have access to visual images, verbal descriptions and audio sounds of a sexually oriented, frankly erotic nature. The materials which are available within this site may include graphic visual depictions and descriptions of nudity and sexual activity and should NOT be accessed by anyone who is younger than 18 years old (21 in AL, MS, NE, and WY) or who does not wish to be exposed to such materials.

What this privacy policy covers

This privacy policy describes what personal data we collect, process, use and share about you in connection with your relationship with us as a user and through your use of our website, mobile applications and online services. It also describes your rights regarding the data we store.

This privacy policy covers treatment of your personally identifiable information that collects when you are on the Site, and when you use the services. This policy also covers treatment of any personally identifiable information that business partners share with or that may collect on a partner's site. This policy does not apply to the practices of companies that PMG does not own or control or to people that PMG does not employ or manage.

If users have questions or concerns regarding this statement, they should contact the privacy team by email at support@private.com

What data we collect and why we collect:

In order for us to provide our service when you subscribe we collect the following data from you:

- Your email address, username and password so you can log in to the Site and we can provide you with information about your account, which we will explain in more detail below;

- Your IP address to determine your general location and protect your account from being hacked;

- Your name, country, ZIP or post code, credit card or other billing information, through a third party billing provider as detailed below, to enable us to charge you the subscription fees.

We also occasionally send you content updates and special offers for us or our partners. You can opt out of receiving these at any time by unsubscribing or contacting us by email at support@private.com

Information collection and use

PMG is the sole owner of the information collected on the Site. PMG collects information from our users at several different points on our Site.

Registration

In order to use this Site, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address) and unique identifiers (such as, username and password). We use this information to contact you with information about user’s account, about services on our Site for which user has expressed interest. It is optional for the user to provide demographic information, but encouraged so we can provide a more personalized experience on our Site.

Profile

We store information that we collect through cookies, log files, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that detail their viewing preferences. Consequently, collected information is tied to the user’s personally identifiable information to provide offers and improve the content of the Site for the user. This profile is used to tailor a user's visit to our Site and to direct pertinent marketing promotions to them. You can opt out of receiving these at any time by unsubscribing or contacting us by email at support@private.com

Cookies

This Site uses cookies to enable us to improve our services to you and to provide certain features that you may find useful. Cookies are used for various purposes like tracking your moment through the Site, again to improve your experience, keeping you logged in between visits etc.

Now for a little more information about cookies! A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

By setting a cookie on our Site, users would not have view the adult warning page or choose their preference of language, thereby saving time while on our Site. If users reject the cookie, they may still use our Site. The only drawback to this is that the user will be limited in some areas of our Site. For example, the user's language preference would not be saved. For more information about cookies and how to delete cookies being installed visit the following website: http://www.allaboutcookies.org

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Maintaining security of your personal data

We take every precaution to protect our users' information. When users submit sensitive information via the Site, their information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a user service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment, behind a locked cage.

If users have any questions about the security at our Site, users can send an email to support@private.com

Sharing your personal data

We only ever share your personal data with other companies if necessary for the operation of our Site. You will be subject to their company privacy policy. We shall now explain below a list of who we might share your data with. Whilst companies may change in the future, we will update this notice accordingly.

- Billing Providers/ Authorised reseller agents/Third parties

If you sign up to our Site, your credit card or other billing data (credit card, email, first and last name, country, ZIP or post code) is processed by one of our payment processors; Epoch, Rocketgate, Centrobill or Webbilling. You can tell which of these companies processes your data from both the page you see when you pay for your subscription, as well as from the billing related emails you receive. We also store billing related data (email, first and last name, country, but not your credit card or other payment information) in our internal systems

We sometimes partner with other third parties to provide specific services. When the user signs up for these particular services, we share names, or other contact information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services. Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our Site at the point where we ask for information. For example, our order form has an 'opt-out' mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.

Users who no longer wish to receive our newsletter, service announcements and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or the user may contact us by email at support@private.com to opt-out.

Users of our Site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

This Site contains links to other sites. Please be aware that we, PMG, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.

- Support/Help

In order to help your with any support requests our customer support are here to assist you. Only your email will be stored. In addition sometimes information needs to be shared with our technical team so we can investigate or action your requests.

- Advertising and offers

If you click on any advertising or special offers on this Site you may be directed to a third party website that is outside or control, and in some cases, we might share data with those websites in order to make things easier for you. In these cases, you are responsible for making sure that these websites keep your data as safe as we do.

Legal disclaimer

By using this Site, you agree that we may use any personal information you have provided or that has been collected for any purpose within the constraints of the law, including technical, administrative, research and development, customer administration, marketing, trading of personal data, age verification, promotion and advertising by this Site or authorized third partied.In order for this Site to properly fulfil its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can be done by emailing our User Support at support@private.com

According to the European (please see below more information with respect to new European regulation on data protection) and International data protection laws, the personal information collected on this Website, by registration and order forms, will be used by PMG, to provide you with the service requested and inform you about promotional activities.

You may ask us for details of the personal information relating to you that we hold, and you may also ask under certain circumstances, to request information, access, correction, restriction of processing, transfer, erasure and withdrawal of consent of your personal data by contacting our privacy team at support@private.com

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Site. We do share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.

We do not share personal information with third parties except with other companies of the Group who may offer products or services for adults in which we believe you may be interested.

We also share information we collect with third party service providers to manage certain aspects of the services we provide, such as maintaining our servers and services you purchase through the websites.

Special provisions for users covered by the General Data Protection Regulation (“GDPR”)

As from the 25th May 2018 the General Data Protection Regulation (Regulation (EU) 2016/679, more commonly known as the ‘GDPR’) gives data subjects (like you) more rights in relation to their personal data. You can find out more about the GDPR and your rights by accessing the European Commission’s website. We apply GDPR guidelines for all users in the European Union

Your data rights

Under certain circumstances, by law you have the right to:

• Request information about whether we hold personal information about you, and, if so, what that information is and why we are holding/using it.

• Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

• Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

• Object to automated decision-making including profiling, that is not to be subject of any automated decision-making by us using your personal information or profiling of you.

• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

• Request transfer of your personal information in an electronic and structured form to you or to another party (commonly known as a right to “data portability”). This enables you to take your data from us in an electronically useable format and to be able to transfer your data to another party in an electronically useable format.

• Withdraw consent. In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

Please note these rights may only apply in certain cases. For example, some rights only apply where our lawful ground of processing is your consent, or where we have a contract with you.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address or name, please let us know the correct details by contacting us on the details below. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

PMG has not designated a Data Protection Officer, but our privacy team can be contacted directly at support@private.com

Optional features

We ask consent from you to share your data with partners at certain times, as well as to use your email address to send you content updates and special offers from us or our partners. If you do not give us consent to do so we will not share your data and you will not receive these emails. You can change your email marketing setting at any time by contacting us at support@private.com

Complaints

In the unfortunate case where you are not happy with our privacy policy or processes, and where we can’t resolve the issue together, you have the right to file a complaint with a supervisory authority. This can be the supervisory authority of your country if you’re in the EU/EEA.

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